TERMS AND CONDITIONS

Terms and conditions governing booking indoor courts for tournaments - multipurpose hall, badminton courts, squash courts and the TT room.

• Reservations will be entertained only on a first come first serve basis.
• The user must first make an online request (24 hours) or by phone to the office (between 8.30 am to 5.00 pm).
• All requests must be made at least 30 calendar days prior to the required date of the tournament (for longer bookings, booking time of more than 6 hours). Required date means the first date of reservation including the dates required by the organizers to do the necessary pre-tournament preparations. Shorter bookings (booking time 6 or less than 6 hours) may be made at shorter notice (5 working days notice is required subject to availability of the facility).
• Any tournament with a shorter notice will only be entertained by the complex only at their sole discretion.
• The organizer must send the necessary details such as the name of the organizer, nature of the tournament, contact details, type of facility required, etc. (by email or in writing).
• Full payments including a refundable deposit for damages must be made 20 calendar days prior to the SBT (Start Booking Time is the start time of the given booking period).
• Minimum period of 10 working days notice (for longer bookings) is required in the event of cancellation of a reservation. Non-compliance of this requirement will lead to the forfeiture of the full court hire fee. Only the refundable deposit will be returned. For cancellation of shorter bookings, only the refundable deposit will be returned.
• Once the indoor courts are booked specific date/ period of hours/Time limit, no extensions of time will be granted. Requests may be considered on availability of bookings and on full payment. Requests for extensions will have to be submitted to manager RCSC for approval.
• All payments must be made by cheque or direct transfer in favour of the Royal College Sports Complex. The management does not take any responsibility for payments made to any individual.
• No credit is entertained.
• Consumption and Sale of liquor including beer is strictly prohibited within the premises of RCSC.
• No foods, beverages including water are allowed inside the courts.
• Smoking is also strictly prohibited within the premises of RCSC Premises.
• Display of Banners, Notices and advertising commercial products within the premises without prior approval from the proper authorities are prohibited.
• Indoor Courts should not be damaged of erecting any structures/ Markings etc.
• Erection of stalls food/ beverages etc is prohibited without prior written authority. Installation of artificial surfaces inside the courts is strictly prohibited.
• Any item made out of Glass will not be allowed into the indoor courts.
• Strict Discipline must be maintained whilst in the complex area.
• In the case of major In the event of Damages to RCSC Property exceeding the deposit, the hirer should be liable to make good the cost of damages.
• Deviation of any of the Rules governing the hire and use of indoor courts should be approved by the Management.
• RCSC will reserve the right to cancel any indoor courts bookings with or without due notice in an emergency.
• Only Non Marking Shoes are allowed inside the Courts.
• All decision of the complex will be final and binding by the user.

Terms and conditions governing booking of grounds.

• Reservations will be entertained only on a first come first serve basis.
• The user must first make an online request (24 hours) or by phone to the office (between 8.30 am to 5.00 pm).
• All requests must be made at least 30 calendar days prior to the required date of the booking (for longer bookings, booking time of more than 6 hours). Required date means the first date of reservation including the dates required by the organizers to do the necessary pre-tournament preparations. Shorter bookings (booking time 6 or less than 6 hours) may be made at shorter notice (5 working days notice is required subject to availability of the facility).
• Any tournament with a shorter notice will only be entertained by the complex only at their sole discretion.
• The organizer must send the necessary details such as the name of the organizer, nature of the tournament, contact details, type of facility required, etc. (by email or in writing).
• Full payments including a refundable deposit for damages must be made 20 calendar days prior to the SBT (Start Booking Time is the start time of the given booking period).
• Minimum period of 10 working days notice (for longer bookings) is required in the event of cancellation of a reservation. Non-compliance of this requirement will lead to the forfeiture of the full ground hire fee. Only the refundable deposit will be returned. For cancellation of shorter bookings, only the refundable deposit will be returned.
• Once the grounds are booked specific date/ period of hours/Time limit, no extensions of time will be granted. Requests may be considered on availability of bookings and on full payment. Requests for extensions will have to be submitted to manager RCSC for approval.
• All payments must be made by cheque or direct transfer in favour of the Royal College Sports Complex. The management does not take any responsibility for payments made to any individual.
• No credit is entertained.
• Consumption and Sale of liquor including beer is strictly prohibited within the premises of RCSC.
• Smoking is also strictly prohibited within the premises of RCSC Premises.
• Display of Banners, Notices and advertising commercial products within the premises without prior approval from the management are prohibited.
• Grounds should not be damaged of erecting any structures/ Markings etc.
• Erection of stalls food/ beverages etc is prohibited without prior written authority.
• Any item made out of Glass will not be allowed into the grounds.
• Strict Discipline must be maintained whilst in the complex area.
• In the case of major In the event of Damages to RCSC Property exceeding the deposit, the hirer should be liable to make good the cost of damages.
• Deviation of any of the Rules governing the hire and use of grounds should be approved by the Management.
• RCSC will reserve the right to cancel any bookings with or without due notice in an emergency.
• All decision of the complex will be final and binding by the user.

Online bookings - Cancellation policy for multipurpose hall, badminton courts, squash courts and the TT room.

Advanced bookings can be cancelled by either party. When bookings are cancelled the following procedure will apply.

• If a user wants to cancel a booking, a fee credit is only available if the user cancels it at least 48 hours before the SBT (Start Booking Time is the start time of a given booking) subject to a 10% cancellation fee.
• Online booking cancellation facility and fee credits are not available in the last 48 hours before the SBT.
• Fee credits can be used to make another booking of the same sport immeditely.
• The sports complex has the right to cancel any booking up to 6 hours before the SBT and a full fee credit is available (no cancellation fee) to the user. Such fee credits can be used to make a new booking of the same sport immediately.
• A system generated email will be sent to the user if a cancellation is made by the complex.
• Decisions of the management are final and binding.